ServiceNow, Inc. (NOW)
NYSE · Technology · Software - Application
Profile
ServiceNow, Inc.
- Exchange
- NYSE
- Ticker
- NOW
- Sector
- Technology
- Industry
- Software - Application
- Country
- US
ServiceNow, Inc. specializes in delivering cloud-based solutions designed to streamline and automate critical business services for organizations across the globe. Its flagship "Now Platform" serves as the foundation, leveraging technologies such as workflow automation, artificial intelligence (AI), machine learning (ML), and robotic process automation (RPA). This platform also incorporates robust features like performance analytics, electronic service catalogs, configuration management systems, data benchmarking, encryption capabilities, and various collaboration and development tools. ServiceNow offers a comprehensive suite of applications built on this platform, catering to diverse enterprise needs. Key offerings include IT Service Management (ITSM), which streamlines support for employees, customers, and partners; IT Business Management (ITBM); IT Operations Management (ITOM), designed to integrate and manage both physical and cloud-based IT infrastructure; and IT Asset Management (ITAM) for automating asset lifecycles. Its Security Operations solution facilitates seamless integration between internal systems and third-party security tools. Beyond IT, the company provides solutions for Governance, Risk, and Compliance (GRC) to enhance organizational resilience, along with tools for Human Resources, Legal, and general workplace service delivery, including dedicated safe workplace applications. Other specialized applications cover Customer Service Management (CSM) and Field Service Management (FSM). To further extend functionality, ServiceNow offers App Engine for custom development and IntegrationHub to connect workflows across various applications. The company also provides a range of professional services, industry-specific solutions, and comprehensive customer support. ServiceNow's diverse client base spans critical sectors such as government, financial services, healthcare, telecommunications, manufacturing, and education, alongside various IT services, technology, oil and gas, and consumer product industries. The company reaches these customers through a combination of its direct sales force and a network of resale partners. Notably, a strategic alliance with Celonis assists clients in pinpointing and prioritizing business processes ripe for automation. Established in 2004 and headquartered in Santa Clara, California, the company originally operated as Service-now.com before rebranding to ServiceNow, Inc. in May 2012.
Key facts
ServiceNow, Inc.: key facts
- ServiceNow, Inc. (NYSE: NOW) is a Software - Application company in the Technology sector.
- In fiscal 2025, ServiceNow, Inc. reported revenue of $13.3B and net income of $1.7B.
- Revenue grew 22.5% a year over the last 4 fiscal years.
- Free cash flow was positive in 5 of the last 5 fiscal years.
- Net income was positive in 5 of the last 5 fiscal years.
- Over the last twelve months, revenue was $15.4B and net income was $1.4B.
MonkScore
ServiceNow, Inc.'s MonkScore
MonkScore
MonkScore range: 70–80
as of October 2026
Sector rank: 282 of 1030 in Technology
How this score is madeDisclaimer
Pillar ranges
- Growth60–70
- Profitability60–70
- Quality40–50
- Market Conviction80–90
- Safety60–70
The MonkScore runs from 0 to 100. Each range is one of ten 10-point groups, from 0–10 to 90–100.
Each pillar's range uses the same ten groups. The exact score and the pillar scores are in the MonkStreet app.
Fundamentals
Figures from the statements
ServiceNow, Inc.'s annual figures and the last twelve months, in USD. Last report: 30 September 2026.
| Figure | Last 12 months | FY 2025 | FY 2024 | FY 2023 | FY 2022 | FY 2021 |
|---|---|---|---|---|---|---|
| Revenue | $15.4B | $13.3B | $11.0B | $9.0B | $7.2B | $5.9B |
| Gross profit | $11.3B | $10.3B | $8.7B | $7.1B | $5.7B | $4.5B |
| Operating income | $1.5B | $1.8B | $1.4B | $762.0M | $355.0M | $257.0M |
| Net income | $1.4B | $1.7B | $1.4B | $1.7B | $325.0M | $230.0M |
| Operating cash flow | $5.3B | $5.4B | $4.3B | $3.4B | $2.7B | $2.2B |
| Capital expenditure | -$584.0M | -$868.0M | -$852.0M | -$694.0M | -$550.0M | -$399.0M |
| Free cash flow | $4.8B | $4.6B | $3.4B | $2.7B | $2.2B | $1.8B |
| Total debt | $8.4B | $2.4B | $2.3B | $2.3B | $2.2B | $2.2B |
| Cash | $2.4B | $3.7B | $2.3B | $1.9B | $1.5B | $1.7B |
Revenue growth a year
- 1-year
- 20.9%
- 3-year
- 22.4%
- 4-year
- 22.5%
Compound growth between fiscal years.
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Page built on 31 October 2026.